Easy to use
When your next documents are available we will send you a secure link to our e-invoicing portal. Click on that link and you will find a single PDF document that contains all your new invoices and credit notes. Just one click and you can download them all in one go. We will deliver your statements in the same way.
Data at your fingertips
After down loading the originals of the documents issued to you, you can also go online to reprint copies. These documents, along with details of open transactions on your account, can also be downloaded in to Excel to enable easy manipulation and matching.
Easy to set up
Don't need to replace any of your in-house systems or processes, use the simple link to the portal and register online.
Receive documents as you wish, capability to merge Multiple documents into a PDF document, improving speed and removes the issue of opening multiple documents.
Documents are delivered directly to required email addresses (employees) responsible for the processing.
Full audit trail archive providing a comprehensive document history.
e-Invoicing can enable you reduce your carbon footprint, helping to remove paper from your invoice process.
Frequently asked questions
1. Do I need to install any software on my PC/MAC?
No. The service can be accessed via the web. There is no need to replace any of your in-house systems or processes.
2. Are there fees associated with this service
This is a free service provided by Farnell – element 14
3. When will I be able to access the service?
You will have a constantly updated and complete overview of your liabilities, 24hrs/7days.
4. What options do I have for receiving Invoices?
Our primary method of delivery is to send you an email that contains a link to our invoice portal. This will take you to a landing page where you will find a single PDF document that contains all your new invoices. Through the portal you can access up to 12 months of copy invoices and other documents. Other electronic delivery options (fax and PDF) are also available.
5. What documents will be available to collect from the portal?
Invoices, credit notes and statements
6. What is the format of the invoices provided through the portal?
You will be presented with a PDF copy of your original documents. You can download your copy documents either in PDF or Excel format.
7. Can I search for documents on the portal?
Yes, you can search for an invoice or credit note by document number, by date or by value. Please note that only documents delivered via the portal will be available for this search.
8. How many original invoices can I download?
A link to new invoices will be sent automatically to the designated receiver. Once you have followed that link and opened the documents on the portal they are marked as "retrieved". After this the documents are moved from "New Documents" to "Copy Documents". You can download multiple copies of your copy Invoices anytime over the next 12 months. They will always be marked COPY. If you need additional copies of your original invoices, you can simply save the copy of the PDF when access your new documents.
9. Is the portal accessible to any employee?
It is important that your invoices are delivered to those responsible for processing them. Only registered users within your company can access the portal using the link sent to deliver those invoices.
10. Is it possible for additional registered users within the company to receive copy invoices?
Yes, it is possible for the buyer who places an order to automatically receive a copy of an invoice arising from that order.
11. If I only collect my invoices monthly will there be lots of files to download?
No. All uncollected invoices are automatically combined into a single PDF document containing multiple invoices. One click and you can print them all out.
12. Will I be able to easily see open transactions associated with my account?
The portal gives customers access to see open transactions associated with their account. Transactions will be updated nightly – so each day you can see the state of your account at close of business on the previous day. You will be able to download these open transactions into an Excel file.
13. How often will documents be delivered to the portal for me to collect?
We will deliver documents to the portal each night and they will be available for you to collect during the next working day.
14. How long will documents remain on the portal?
Documents will be available on the portal for 12 months.
15. What if I need help or have questions?
Support options are available through the invoicing portal itself, including a user guide, online query function and a telephone number for technical queries.
16. Do I pay my account through the portal?
There will be no change to how you pay for your account. However, you will be able to create a remittance advice on the portal from the open transactions shown and you can then email that remittance advice to us.